Guide ChatSim


Thank you for choosing ChatSim. With ChatSim you can exchange text messages and emoji unlimited for a year, anywhere in the world, with the Instant Messaging apps more important. Getting started is easy. Follow the instructions below and start to chat in a few minutes.

If you purchase a recharge additional, also you can share multimedia messages such as photos, videos, contacts, positions or make voice calls. Explore our web site to get more information and learn about the latest developments.

1) Activation

To begin, follow these simple instructions:

  • Active ChatSim on our site in the section Activate indicating the number and the serial number of your ChatSim
  • After you have confirmed the entered data, if you have bought ChatSim , uses the credentials that you have received to identify you as a registered customer. Otherwise, create a new profile
  • At the end of the procedure, in a few hours, you will receive an email to confirm that it has made the activation
  • ChatSim is ready to use: enter in the smart phone and modify the APN and network settings by following the instructions present in the Reserved Area in the section initial Configuration

2) Reload media

To share multimedia messages you can buy refills additional licensed sellers, or in the section Recharging with credit card or PayPal. If you have purchased a recharge on a seller, follow these steps:

  • accessing the site in the section Recharging
  • enter the PIN located below the strip of silver that can scratch or the PIN indicated by the seller
  • confirms the entered data
  • the recharge will be done in a few minutes

3) Control of the remaining credits

You can control at any time the use of your ChatSim.

To check the balance, go to the Login section on the site by entering the User Name and Password used to activate your ChatSim.

On the inside of your Reserved Area click on Consumption. You will be able to:

  • consult the Chart Chat to see the daily use, if ChatSim is in mode Chat
  • refer to the Graphic organizer to see the remaining credits, if ChatSim is in the form of Multimedia

4) Renewal of the subscription

Access your Reserved Area on the site in the Login section and enter the User Name and the Password you used to activate ChatSim:

  • click Summary Sim
  • you are going to Renew and enter the requested data
  • once the process is completed, you will have renewed the subscription ChatSim for a year

5) customer Service ChatSim

Discover the world of ChatSim. You have at your complete disposal for anything you need:

  • this Quick Guide
  • the site inside which you can fill out the form in the Support section, or access your Reserved Area
  • the e-mail service to customers

The customer Service ChatSim in several languages are at your complete disposal for any advice or clarification you may need. In addition, we invite you to consult our FAQ present in the Support section of the site.


We hope that you have fun with ChatSim!


Translated by Yandex.Translate and Global Translator